ISO 9001:2015 Clause 8: Ensuring Effective Service and Product Delivery
ISO 9001:2015 clause 8 is a vital component of the ISO 9001:2015 standard, focusing on the operational aspects of an organization’s quality management system (QMS). This clause is particularly concerned with the planning and control of processes that impact product and service quality. It emphasizes the need for organizations to plan, implement, and monitor processes […]